Payments and refunds.

You pay for the service and the amount agreed with Career Mine, entered by you on the Get Access page. By paying, you agree to this policy and to our Terms of Use.

Card payments are processed by Stripe. Your card details go directly to Stripe and never reach our systems. Stripe emails your receipt.

You can ask for a refund, or cancel the service, within 3 days (72 hours) of your payment. The 3 days start at the time shown on your payment receipt.

Once the 3 days have passed, the service is treated as delivered and accepted under our Terms of Use, and no refund of any amount is available, in full or in part.

The same 3 days apply if you pay through a financing or buy-now-pay-later provider such as Klarna, Afterpay, Zip or similar, and they start when your financing is approved and the purchase is made.

After that, no cancellation or refund is available, and you remain responsible for repaying the provider under your agreement with them. That agreement is between you and the provider.

Email [email protected] within the 3 days with your name, the email you paid with, your payment reference (shown on your receipt) and the reason. A request is on time if it reaches us within the 3 days.

Approved refunds go back to the card or financing account you paid with. Banks usually show them within 5 to 10 business days.

Please contact us before raising a chargeback or dispute with your bank or financing provider. Most payment questions are resolved faster directly.